There's actually multiple conclusions one could make:
- The woman didn't experience anything, because there is nothing to experience.
- The woman didn't remember her experience, but she had one in the same way we don't always recall our dreams. Or, as another example, consider the hypothesis some have issued that we experience terrible agony under anesthesia but we just don't remember it afterward.
- The woman is lying about not remembering because her experience wasn't pleasant.
That list could go on and on. It's the problem with taking a single case that doesn't have veridical information. The issue being that every case with veridical info seems to be contentious, whether that's do [due] to denial or wishful thinking or whatever slant people want to put on the subject.
Having only taken a cursory look at NDEs & reincarnation research, I would say that if nothing else you have a phenomenon that is worthy of further study. My own experiences of "high strangeness" suggest death is not the end, but I didn't actually go anywhere. And maybe all my weird experiences were hallucination or what not so I can't offer any definitive declaration on the matter.