This points to certain issues with the whole zombie conception from the immaterialist side. Chalmers bases his demarcation of hard & easy based on what's observable from a third person perspective. Yet this narrows the domain of consciousness considerably.
The example Tallis uses is pain - if the feeling of pain has no effect, why did we evolve to have it?
It's in theory possible to think of a zombie that would withdraw its hand from a burning stove, but could such a being really have the same structure as us if our bodies are utilizing consciousness?
Really zombies and colorless rooms confuse the issue for many people IMO, though I figure they have their place as they do help some people understand what's under contention.
I do think that the example of Mary in the colorless room as well as zombies can be used to help to frame the hard problem. It seems that there has been so much materialist brainwashing left over from the late 1800s physics and early 20th century psychology that some people literally cannot even understand what the hard problem is supposed to see. Many have become completely blind to the most obvious, certain, and intimate aspect of the universe that we wish to understand.
But, as you point out, it is only a tool to help advance the conversation. The zombie example is particularly bad, because it assumes a classical world that exists "out there," which allows for a zombie to exist and function in that world. But worse yet is another excellent point you bring up, that conscious experience actually provides information above and beyond physical processes alone. The "what it's like" to experience things actually gives us information of a different logical type, and I think consciousness can be used to gain information and process information in a way not able to be done by computation.
This brings me to something I've been working on, which is an epistemology that is based on conscious experience and plausible reasoning. In my opinion, a great deal of confusion is caused in the philosophy of mind by the metaphysical assumptions of a classical world "out there," and that we as conscious beings exist "within" that world, and we "have" consciousness. This is a mess of confusion, which causes even worse confusion when trying to figure out consciousness. Some of the more recent information-based quantum interpretations that treat the world like a giant simulation are starting to get at it, but still none of these make any sense without consciousness. It is unavoidable. There is no way to derive the experiential from the completely non-experiential. Physicalists such as Galen Strawson make this excellent point, but then they claim that experience is physical. I am fine with this in a sense, because to me it is quite clear that this redefines what "physical" means, but it seems that many seem to think that it redefines or categorizes experience within the normal conception of the physical! It's complete nonsense.
But back to the epistemological question. Conscious experience provides information above and beyond what can be done through physical processing alone. It allows one to grasp something by experiencing a holistic informational structure that says what things are like (even if they are filtered through the brain!). This holistic grasping is what makes
understanding possible. This, I suggest, solves the problem of understanding in philosophy, because understanding makes no sense without conscious experience. Otherwise, understanding presupposes understanding, i.e. you can explain understanding, but you must end with, 'do you understand?' Understanding is logically prior to the explanation of understanding, and it seems like an infinite regress. But I contend it is quite simple, in that
conscious experience is the basis for understanding. It is what is logically prior to an explanation of understanding. Through experience one can understand, and gain further understanding.
It is through this understanding based on conscious experience that allows us to get at what "truth" might be. This is another major problem in philosophy and philosophy of science. This is not a regression to Platonism, nor a modern fetish with logic where we cannot answer
any issue in philosophy of science. The understanding that we gain from conscious experience allows us to use
plausible reasoning to determine how true something is, and this allows us to call theories "more true," getting away from the relativistic aspects of Kuhnian philosophy, or the rejection of any truth value to a theory. Getting away from the use of pure logic allows philosophy of science, and the practice of science to make sense. Logic has its place, especially in creating models to describe behavior of certain aspects of the world, but these tautologies cannot deal with the situations we have in existence and philosophy of science. It may seem that abandoning logic in favor of plausible reasoning is going backwards, but this is not so when one realizes that conscious experience, and the understanding we gain from it, and the ability to get at what is true, allows plausible reasoning to work. It is certainly fallible, and logic can help to guide it, but ultimately the world is understandable
because of conscious experience. (and accessible experientially via deep mystical experience)
A further role for conscious experience is that of ordering the physical world. One must realize that a collapse of a wavefunction gives one definite state, eliminating all the other potential states. This creates order, and is also the basis for creativity. Conscious experience orders the physical world, and in advanced enough organisms, conscious experience can now use intent to further enhance this organizing capability. If it weren't for conscious experience, the physical world would exist in a mixture state of an incredible amount of potential outcomes, but once conscious experience arises, this orders this system an eliminates all the histories that did not lead up to the conscious event. This is kind of like the cause-effect repertoire of IIT. This is also how life began, and how the universe began.
But this forces us to come to the realization of the Vedantic doctrine of non-creation. Nothing has ever happened. The universe was never created. There was no "big bang" or anything like it that "occurred" 13.7 billion years ago. It is a fairy tale. The universe evolved as a huge number of potentials, and the one that lead to life "collapsed" upon that conscious experience, no matter how unlikely that was. Fine-tuning is an illusion, since conscious experience collapsed the history with the parameters needed to support life. But nothing was ever created. Potentialities have just been experienced within consciousness. No universe was born.
But coming back to what you said, from a functionalist perspective, no, zombies would not be the same as us even assuming for sake of conversation that they could exist. They would not have the understanding that we gain from conscious experience. They could not use plausible reasoning as we do. Conscious experience obtains information of a different logical type of a higher order. And beyond that, without consciousness, there is nothing that says that any of it could "really happen" in any sort of the way we view it which is needed to create the apparently classical world which we think exists!